Get more out of your #chat channel with intelligent virtual assistant technology. Read how here:… https://t.co/sKj9QzddwW
  • hello customer. Wooden letters on the office desk

    Modernize Live Chat with an AI Chatbot

    Offering your customers a way to self-serve is critically important in this age of insta-everything. Optimize your chat channel with the power of AI. Align Alme® intelligent virtual assistants (IVAs) with your live chat operators and CSRs to maximize self-service and assisted-service potential. Read more >

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    | November 12, 2018
  • Enterprise Chatbots

    Enterprise Intelligence: Your Future Depends On It

    Implementing artificial intelligence (AI) across your enterprise to solve business challenges is a no-brainer. It is table stakes today, but where businesses fail is in their inability to garner their enterprise intelligence through data, AI and human expertise and remove obstacles that inhibit their business strategy. Insights can reveal critical needs and keep your business [...] Read more >

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    | October 8, 2018
  • Artificial Intelligence concept

    2018 Opus Research Conversational Commerce Conference Highlights

    “Don’t get mesmerized by the tech, get mesmerized by the business impact,” Dan Miller, founder of Opus Research, advised me over lunch prior to the start of this event. These words stuck with me and incidentally formed the core message at this year’s Conversational Commerce Conference (C3) in San Francisco. AI is a powerful tool, [...] Read more >

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    | September 28, 2018
  • Scaling_Workforce_sm

    Scaling Your Workforce in the Information Age

    Siri and Cortana may be helping consumers find the best Thai restaurant more effectively, but will businesses trust the same kind of technology to help them make better decisions? Read more >

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    | February 3, 2016